Privacy Policy

1. Introduction

At ORYVEXAES.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party payment providers)

  • Any information submitted through contact forms, surveys, or customer support inquiries

Information Collected Automatically

  • IP address

  • Browser type and device information

  • Pages visited and browsing behavior

  • Cookies and tracking technologies

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer service and support

  • Communicate order updates and important service information

  • Send marketing emails (only if you have opted in)

  • Improve website performance, user experience, and product offerings

  • Prevent fraud and enhance security

  • Comply with legal obligations

4. Sharing of Personal Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping and logistics providers

  • Marketing and analytics service providers

  • IT and website hosting providers

We may also disclose information:

  • To comply with legal requirements

  • To protect our rights, customers, or business

  • In connection with a business transfer (such as merger or acquisition)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and user behavior

  • Personalize user experience

You may adjust your browser settings to refuse cookies, but some website features may not function properly.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request information about how your data is processed

To exercise your rights, please contact us at:

info@ORYVEXAES.com

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated effective date.

We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us at:

info@ORYVEXAES.com

Company Name: GUANGSHENGYU GROUP LIMITED

Company Address: UNIT 135, 1/F 143 WAI YIP STREET KWUN TONG KL

Email: info@ORYVEXAES.com